Thursday, April 28, 2011

It's The Little Things

The one thing that really burns my a** is when people in the customer service industry fail to use “common sense” when it comes to deciphering promotions. And it always seems to be the younger generation that fails to be able to use this common sense, why is that??

Case in point- Tim’s has a promotion running this week “Get a bagel for 69¢ with the purchase of a beverage”. Seems pretty simple, right? Apparently this is not so.

You can have your bagel for 69¢ so long as you have it either toasted or at least buttered, if you choose to take said bagel and toast it once you get to work (so it is hot instead of cold with congealed butter by the time you get to eat it) then you are buying in “bulk” and you will be charged the full price for said bagel (do I sound just a little peeved!).

Not a great way to start off my morning folks! And yes, I did fire off a “online comment card”!

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